Corporate Policy

CORPORATE POLICIES

Quality Policy

All employees of MICHAEL M. TSONTOS SA, Management and Staff, are committed to operating within the framework of the applied regulations and the applicable legislation, having as a basic and non-negotiable aim the complete satisfaction of those interested from the existence and operation of the parties regarding the quality of its products and services and by doing so, looking forward to the continuous improvement of the Company’s position in the market and to their own economic professional and social development.

This commitment is implemented through the development and implementation of a Corporate Management System that fully meets the requirements of  ISO 9001:2015 based on:

• systematic effort to understand:
  • the Company’s operating framework and its changes,
  • the existing and future needs of its Customers and
  • its current legislative and regulatory environment,
• exercising management capable of ensuring a shared commitment of all Company Executives to its mission and goals and creating an internal environment that enables the active participation of human resources, the utilization of their capabilities for the benefit of the Company and the recognition of their contribution,
• creating mutually beneficial relationships with its Suppliers and Subcontractors,
• utilizing the results from the operating mode for decision-making, to eliminate and prevent undesirable situations, with the aim of continuously improving the quality of its products and services as well as the operating mode and
• with the aim of achieving a positive financial result and continuously strengthening its position in the market.

 

Environmental Policy

All employees of MICHAEL M. TSONTOS S.A., Management and Staff, are committed to operating within the framework of the applied regulations and the applicable legislation, having as a basic and non-negotiable aim the complete satisfaction of those interested from the existence and operation of the parties regarding to its management of environmental issues.

This commitment is implemented through the development and implementation of a Corporate Management System that fully meets the requirements of ISO 14001:2015 based on:

• systematic effort to understand:
  • the Company’s operating framework and its changes,
  • the existing and future needs of its Customers and
  • its current legislative and regulatory environment
• continuous search for the purpose of identifying materials, processes, products and emissions that participate in its operation and cause or may cause negative environmental impacts and identifying and implementing measures to avoid, reduce or control these impacts, where possible and economically viable,
• keeping its staff and executives fully alert to issues related to the environment
• developing and maintaining communication and excellent cooperative relations with the local community, as well as with any competent body, with the aim of more correctly addressing and managing any environmental issues and
• periodic review of its accuracy and effectiveness in managing environmental issues and seeking ways to continuously improve it.

Occupational Health and Safety Policy

All employees of MICHAEL M. TSONTOS S.A. Management and Staff, are committed to operating within the framework of the applied regulations and the applicable legislation, having as a basic and non-negotiable aim the complete satisfaction of those interested from the existence and operation of the parties regarding to management issues related to health and safety at work.

This commitment is implemented through the development and implementation of a Corporate Management System that fully meets the requirements ΙSΟ 45001:2018 based on  :

• systematic effort to understand:
  • the Company’s operating framework and its changes,
  • the existing and future needs of its Customers and
  • its current legislative and regulatory environment,
• participation of employees and their consultation with Management with the aim of identifying and recognizing the identity of risks and assessing the risk arising from them for personnel, facilities, Subcontractors and all those affected by its operation and identifying and implementing measures to avoid, reduce or control these impacts,
• maintaining full awareness of its staff and executives on issues related to health and safety at work,
• ensuring safe working conditions in all workplaces (offices and construction sites) and taking all necessary protection and preparedness measures against emergency situations.
• developing and maintaining communication and excellent cooperative relations with the local community, as well as with any competent body, with the aim of more correctly addressing and managing any risks to health and safety at work, and
• periodic review of its effectiveness in managing issues related to health and safety at work and seeking ways to continuously improve it.

Information Security Policy

All employees of MICHAEL M. TSONTOS S.A. Management and Personnel are committed to operating within the framework of applicable regulations and applicable legislation, having as a basic and non-negotiable objective the full satisfaction of all stakeholders from the existence and operation of the party with regard to its management of issues related to information security.

This commitment is implemented through the development and implementation of a Corporate Management System in accordance with the ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, ISO 27001:2022 and ISO 37001:2016 standards, which is based on:

• systematic effort to understand:
  • the Company’s operating framework and its changes,
  • the existing and future needs of its Customers and
  • its current legislative and regulatory environment,
• continuous search for the purpose of identifying and recognizing the identity of risks and assessing the risk arising from them for the Company’s information resources and identifying and implementing measures to avoid, reduce or control these impacts,
• maintaining full vigilance of its staff and executives on issues related to information security,
• implementing strict information security control measures in all workplaces (offices and construction sites) and taking all necessary protection and preparedness measures against information security incidents.
• developing and maintaining communication and excellent cooperation relations with each competent body in order to better address and manage any information security risks, and
• periodically reviewing its effectiveness in managing information security issues and seeking ways to continuously improve it.

Anti-Bribery Policy

All employees of MICHAEL M. TSONTOS S.A., Management and Personnel, are committed to operating within the framework of applicable regulations and applicable legislation, having as a basic and non-negotiable objective the full satisfaction of all stakeholders from the existence and operation of the party with regard to its management of issues in dealing with Bribery, defined as the offer, promise, provision, acceptance or solicitation of an undue advantage – financial or non-financial – directly or indirectly, in order to influence the operation or decision of a person for the benefit of the giver or the recipient.

This commitment is implemented through the development and implementation of a Corporate Management System in accordance with the ISO 9001:2015, ISO 14001:2015, ISO 27001:2022, ISO 37001:2016 and ISO 45001:2018 standards and which is based on:

• full compliance of the Company with legal and other requirements and regulations related to bribery,
• adoption of the principle of zero tolerance to bribery and corruption in any form,
• avoidance of situations that create or appear to create a conflict between personal interests and the interests of the Company,
• prohibition of the offer or acceptance of gifts, hospitality, entertainment or charitable donations that could be considered bribery,
• prohibition of facilitation payments even when they are legal or culturally acceptable,
• prohibition of political contributions, unless permitted by law, declared and pre-approved,
• management of personnel based on merit and transparency,
• strict prohibition of bribery, nepotism or favoritism in hiring or promotions,
• encouragement of personnel and stakeholders to report their concerns regarding bribery or policy violations in good faith, without fear of retaliation, to the telephone number 6976333730 or to the email antibribery@tsontos.gr,
• imposition of disciplinary measures (including denunciation), criminal or civil prosecution, exclusion from procurement or supplier frameworks and contract sanction.

 

Policy against Discrimination, Violence and Harassment at Work

The Management and Staff of MICHAEL M. TSONTOS S.A. and its associates must and are committed to operating within the framework of applied regulations and current legislation, including those relating to the fight against Discrimination, Violence and Harassment at Work

In this context, MICHAEL M. TSONTOS S.A. has established and implements a policy in accordance with Law 4808/2021, which, through continuous monitoring and the adoption of specific measures, aims to ensure a working environment in which respect for human dignity prevails and to address and eliminate discrimination, violence and harassment in the workplace based on personal characteristics (racial, genetic, age, cognitive) and the choices of each person.

 

1 October 2025

 

Michael M. Tsontos

President & Managing Director